ELITE PROPERTY MANAGEMENT / SUNSHINE COAST
THINKING ABOUT
CHANGING
PROPERTY MANAGERS?
Chasing updates, questioning repair bills or unsure what’s happening with your investment property? Brandi can explain your options and what switching to ELITE involves.
Private conversation. No obligation to switch. Prefer to call? 0401 304 734.
01 / HOW SWITCHING WORKS
HOW SWITCHING
WORKS.
Once the appointment and timing are agreed, ELITE coordinates the handover with the outgoing agency.
01
Review the agreement
The current management agreement sets out the services, fees and commitments. Having a copy handy gives the conversation a useful starting point.
02
Confirm notice and costs
The notice period and any outstanding fees or expenses should be clear before a handover date is agreed.
03
Plan the handover
The new appointment, handover date and responsibilities are agreed before ELITE begins coordinating the transfer.
04
Keep tenants informed
Clear contact and rent-payment details help tenants know what to expect. The handover also covers keys, records and the RTA update.
02 / MEET BRANDI
MEET
BRANDI WILSON.
Brandi Wilson leads ELITE’s property management team in Buddina. When an owner is considering a change, she starts by listening to what’s been happening and what they would like handled differently.
She explains how a move to ELITE would work, from the current management agreement to the tenant handover. Owners are welcome to ask questions before deciding whether to switch.
03 / PROPERTY MANAGEMENT WITH ELITE
WHAT OWNERS
CAN EXPECT.
A change of manager should come with a clear understanding of how the property will be looked after.
A clear point of contact
Owners have a clear point of contact within Brandi’s Buddina team, with communication arrangements explained at the start.
Useful inspection reports
Written reports and photographs help owners understand the property’s condition and raise questions about anything that needs attention.
Agreed repair approvals
Approval arrangements and spending limits are agreed at the start. Non-urgent repairs above the agreed limit are discussed and quoted, subject to emergency obligations.
Clear owner reporting
Statements and invoices help owners follow the income and costs of their property. Fees and inclusions are explained in writing before appointment.
04 / BEFORE MAKING A CHANGE
THE DETAILS
WORTH CHECKING.
AGREEMENT
The current management agreement
The signed management agreement and any later changes should be reviewed alongside outstanding invoices and commitments already made for the property.
NOTICE
Notice and timing
For a Queensland property management appointment, the usual requirement is at least 30 days’ written notice. Both parties can agree to an earlier end date, which should be confirmed in writing. The dates should be settled before new management begins.
COSTS
What might be payable?
Outstanding fees and authorised expenses under the current appointment should be checked. Overlapping appointments can mean fees under both agreements or a claim for breach of contract. The new manager’s fees and inclusions should also be provided in writing.
TENANT & HANDOVER
What happens to the tenancy?
Changing managers does not, by itself, end the existing tenancy. The handover should cover the lease, rent ledger, bond reference, keys, inspection reports and open maintenance. Tenants need clear contact and payment details; the manager change must also be notified to the RTA using Form 5.
Where concerns have prompted the change, owners may find it helpful to discuss them with their current manager and consider the response.
Further guidance is available from the Queensland Government and the Residential Tenancies Authority.
General information only. Owners should check their appointment and circumstances before giving notice, and seek independent legal advice if unsure.
05 / A CONVERSATION TO START
A PRIVATE CHAT
ABOUT SWITCHING.
For owners considering switching to ELITE, a private conversation with Brandi is a useful place to start. She or a member of her team can discuss what needs to improve, explain the process and answer questions about the handover.
Brandi can also be reached on 0401 304 734.
Enquiries go to Brandi and the ELITE team, not the current property manager. Asking a question does not commit an owner to switching.
06 / OPTIONAL RESOURCES
A CLOSER LOOK
AT THE OPTIONS.
LANDLORD GUIDE
Clarity Before Change
A practical guide to help owners consider what’s working, what could be better and which questions to ask.
INTERACTIVE TOOL
Property Health Check
12 questions to help owners reflect on communication, inspections, maintenance and reporting.