ELITE Owner Hub | Sunshine Coast Property Management

ELITE PROPERTY MANAGEMENT · CURRENT OWNERS

Your owner hub.

Find help with your owner portal, maintenance information and rental resources in one place. If you have a question about your property, contact Brandi or our property management team.

START WITH THE RIGHT TOOL

How to use the ELITE owner hub

Looking for a statement, help with maintenance or a landlord guide? Start with the service below.

If your current login details aren’t to hand, contact the office for help with access.

QUEENSLAND RENTAL REFERENCES

Queensland rental information

Rental obligations depend on the property, tenancy and circumstances. These official sources are available when you want to check the current detail.

General information only. Check the official guidance for your situation.

Need a property-specific answer?

Have your latest owner statement or inspection report handy when you contact us. It will help us answer your question.

YOUR PROPERTY RECORD

A clear view of the property

Owner statements are provided with supporting invoices. Disbursements are made mid-month and at month end. Routine inspection reports are written and include photographs, with an end-of-financial-year summary for your records.

For a question about a statement or a report, call the Buddina office on (07) 5444 0111.

YOUR PROPERTY, YOUR NEXT DECISION

Adding, moving or reviewing a property

Considering another rental? Ask for a property-specific rental appraisal. Any proposed fees, inclusions and charges should be set out in writing before an appointment.

If another agency manages a property you own, explore the handover steps and review your current management appointment before taking action.

If a property manager changes during a tenancy, open communication and written agreements are important. Review your current management appointment and use the RTA guidance before deciding what to do next.

Plans changing?

If you’re deciding whether to keep or sell, Brandi’s team can help you review the rent and ongoing management. Mitch Lund can provide a sales appraisal when you are ready to explore that option.

Explore your selling options

Know an owner considering a change? You can share Brandi’s page with them. Please ask before passing on their contact details.

A PERSON TO ASK

Need to talk something through?

Brandi Wilson leads our property management team from Buddina. Call us if you need help finding a document, understanding a statement or discussing your plans.

OWNER QUESTIONS

Common owner questions

Owner statements and supporting invoices are accessed through the REAPIT – Console Cloud owner portal. Use the current login details supplied by ELITE. If you need the correct access link, contact the Buddina office.
TAPI is ELITE’s maintenance platform. Tenants lodge maintenance requests through TAPI. If you need help with platform access or a specific maintenance question, contact the property management team.
You receive owner statements with supporting invoices, mid-month and month-end disbursements, routine inspection reports with photographs and an end-of-financial-year summary. Contact the office if you’d like help understanding a statement or report.
Ask for a property-specific rental appraisal and a written proposal. Fees, inclusions and charges should be provided in writing before an appointment.
If the property manager changes during a tenancy, the RTA says everyone should communicate openly and make any agreements in writing. Review your current management appointment and the official RTA guidance, then see how ELITE handles the handover on Switch with Brandi.
The links in the Queensland rental references section point to the RTA and Queensland Fire Department. They are the official sources for current requirements. This page provides general information only.

How can we help?

Send an owner enquiry

Ask about your existing property or tell us about another one you’d like appraised. For repairs, use the maintenance request channel above.